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Electrical Field Service Technician

Accredited Employer · Regents Park, Sydney NSW · Full-time

Salary: Discussed at interview

Job description

An established Australian technical service operation is looking for an experienced Electrician / Electrical Field Service Technician to work with commercial catering and foodservice equipment. This opportunity is aimed at electrical professionals who have more than theoretical knowledge—they can demonstrate what they have achieved on the job. If you have a solid employment history, recognised trade qualifications and practical experience diagnosing and repairing electrical equipment, this role provides an opportunity to put those skills into a specialised Australian service environment. The position combines mobile field service with technical troubleshooting, equipment repairs, testing, commissioning and workshop support. You will deal with different equipment and technical challenges, making practical judgement calls to get customers' equipment operating safely and reliably.

Key responsibilities

  • Diagnose and resolve electrical faults in commercial catering and foodservice equipment
  • Carry out servicing, maintenance, testing and electrical repairs
  • Investigate equipment breakdowns and establish the root cause of electrical faults
  • Use appropriate electrical test instruments and diagnostic methods
  • Inspect wiring, controls, circuits and electrical components
  • Repair or replace damaged or faulty electrical components
  • Perform electrical wiring and equipment modifications where appropriately licensed
  • Attend customer locations for breakdowns, servicing, warranty work and repairs
  • Test equipment after repairs to confirm safe and effective operation
  • Install, set up and commission new commercial equipment
  • Provide technical assistance to customers and other service technicians
  • Respond to electrical and equipment troubleshooting enquiries by phone and email
  • Assist with warranty-related technical investigations
  • Manage assigned service jobs from diagnosis through to completion
  • Communicate with manufacturers and suppliers regarding technical faults and replacement components
  • Identify and arrange spare parts required to complete service work
  • Coordinate with external technicians and contractors where required
  • Assist with equipment assembly and electrical preparation
  • Maintain accurate service reports and records of repairs and parts used
  • Support workshop and warehouse operations as required
  • Maintain professional customer relationships throughout service visits
  • Work in accordance with electrical safety requirements and workplace procedures

Requirements

  • Recognised electrical trade qualification
  • Relevant electrical licence or eligibility to meet Australian licensing requirements
  • Proven hands-on experience in electrical servicing and repair
  • Strong fault-finding and electrical diagnostic skills
  • Good understanding of electrical wiring, circuits, controls and components
  • Experience working with commercial appliances, machinery or electrical equipment
  • Commercial catering, foodservice or commercial kitchen equipment experience is advantageous
  • Industrial or electro-mechanical equipment experience will also be considered
  • Ability to investigate technical problems and independently identify appropriate solutions
  • Experience working at customer sites or in a mobile field service environment
  • Strong practical and analytical problem-solving skills
  • Good communication and customer service skills
  • Ability to work professionally with customers, technicians, contractors, manufacturers and suppliers
  • Good organisation and ability to manage service jobs through to completion
  • Reliable, adaptable and safety-focused approach
  • Gas experience or relevant gas licence is advantageous
  • Forklift experience or licence is advantageous
  • Current Australian driver's licence or equivalent
  • Ability to provide genuine evidence supporting qualifications and employment experience
  • International candidates with suitable trade qualifications and demonstrated experience may be considered
  • Visa sponsorship available for eligible and suitably qualified applicants

Visa sponsorship: Accredited Employer Sponsorship provided.

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