General Manager
Accredited Employer · Gregory Hills, Sydney NSW · Full-time
Salary: Discussed at interview
Job description
A new high-end Italian restaurant in New South Wales is seeking an experienced General Manager to establish its operation and lead it into a successful opening. This opportunity is particularly suited to a hospitality professional who can demonstrate a strong history of managing premium venues, leading sizeable teams and delivering consistent operational standards. Your previous experience, venue portfolio and practical leadership capability will be central to the role. You will be involved before the doors open, helping establish the people, processes and service systems that will define the venue. Once operational, you will continue to oversee the team, guest experience, commercial performance and daily restaurant operations.
Key responsibilities
- Drive the venue through pre-opening preparation and operational setup
- Establish FOH layouts, sections, floor flow and waiter stations
- Recruit and select the opening hospitality team
- Lead staff onboarding, training and development
- Establish SOPs and consistent service procedures
- Implement opening, closing and daily operational systems
- Lead large FOH and bar teams through busy service periods
- Prepare rosters and manage staffing levels
- Monitor labour costs, wages and team productivity
- Oversee POS, Deputy and restaurant management systems
- Maintain high standards of premium guest service
- Oversee wine, spirits, cocktails and beverage operations
- Manage beverage costing, GP, pricing and margins
- Control purchasing and maintain effective supplier relationships
- Negotiate with suppliers and manage commercial requirements
- Monitor operational results and identify areas for improvement
- Maintain RSA, WHS and restaurant compliance
- Coach supervisors and team members to maintain consistent standards
- Provide hands-on floor leadership during service
- Take overall responsibility for operational and commercial performance
Requirements
- Proven experience in a General Manager or senior restaurant management position
- Strong background in premium, high-volume or large restaurant environments
- Demonstrated new venue opening experience
- A credible portfolio of restaurants previously managed or opened
- Ability to demonstrate previous responsibilities and achievements through employment history
- Strong FOH and service operations knowledge
- Experience leading large hospitality and bar teams
- Proven recruitment, onboarding and staff development experience
- Strong knowledge of rostering and labour cost management
- Experience with POS, Deputy or comparable restaurant management systems
- Strong wine, spirits, cocktail and beverage knowledge
- Experience with beverage costing, GP, pricing and margin control
- Strong supplier management and purchasing skills
- Experience negotiating with hospitality suppliers
- Sound knowledge of RSA, WHS and restaurant compliance
- Strong commercial understanding alongside hands-on restaurant experience
- Ability to build operational systems in a new venue
- Strong leadership and people-management capabilities
- Ability to maintain premium service standards in a high-volume environment
- Sponsorship available for the right candidate.
Visa sponsorship: Accredited Employer Sponsorship provided.
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