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Operations Manager

Accredited Employer · Christchurch Central, Canterbury · Full-time

Salary: $25/hr

Job description

Technical experience is valuable. The ability to apply that experience with sound judgement, consistency and accountability is what sets senior professionals apart. We are looking for an experienced technical leader who can take ownership of field operations and give a distributed team the direction, structure and standards needed to perform at its best. This is not simply a coordination role. You will have responsibility for how technical work is planned, resourced, delivered and monitored across multiple sites. You will balance technical requirements with commercial performance, compliance obligations, customer expectations and field safety. Your practical background will help you understand the realities of the work. Your leadership ability will help you get the best from experienced teams. Your commercial awareness will help ensure jobs are delivered efficiently and profitably.

Key responsibilities

  • Take ownership of technical operations across multiple sites
  • Plan people, inspectors and resources around scheduled compliance requirements
  • Lead and support a geographically distributed technical team
  • Set clear expectations for quality, technical performance and service delivery
  • Monitor utilisation, job margins and work in progress
  • Assess workforce capability and assign the appropriate technical personnel to each job
  • Ensure all activities remain within approved scopes, authorisations and accreditation requirements
  • Lead field health and safety practices and promote a strong safety culture
  • Take responsibility for escalated client concerns and operational issues
  • Provide technical supervision and hands-on field support when required
  • Work alongside technical services, compliance and finance leadership
  • Identify skills, staffing and capability requirements as the operation grows
  • Support development and performance across the technical team
  • Improve planning, resource utilisation and operational efficiency
  • Contribute to business growth while maintaining technical integrity and compliance

Requirements

  • Demonstrated experience leading a technical, inspection or field-based team
  • Strong hands-on trade or technical experience
  • Relevant trade, technical or tertiary qualification
  • Proven ability to plan and manage competing operational priorities
  • Commercial understanding of utilisation, job costing, margins and work in progress
  • Ability to lead people confidently while maintaining accountability and standards
  • Strong understanding of technical scope, authorisation and compliance
  • Experience working under ISO/IEC 17020 or ISO/IEC 17025 is advantageous
  • Experience within electricity distribution or a related technical environment is advantageous
  • Strong communication, decision-making and problem-solving skills
  • Ability to manage client relationships and escalated situations
  • Full driver's licence
  • Willingness to travel between operational locations
  • Relevant and verifiable international technical experience will be considered
  • Must meet applicable New Zealand employment and visa requirements

Visa sponsorship: Accredited Employer Sponsorship provided.

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