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Support Worker/Life Facilitator

Accredited Employer · Tauranga, Bay Of Plenty · Full-time

Salary: $25/hr

Job description

We are seeking a dependable and professionally minded Life Facilitator to join a dedicated 24/7 support team assisting a highly motivated tetraplegic client. Because this position involves close personal support, the right candidate needs to demonstrate more than technical ability. Integrity, reliability, communication and accountability are central to the role. We are looking for someone who can establish professional trust, respect boundaries and consistently follow through on their responsibilities. You will support the client in maintaining an active and independent lifestyle, including personal routines, work commitments, family activities and day-to-day responsibilities. You will work alongside an established team and receive practical training from the client and existing team members. This opportunity is particularly suited to candidates who can demonstrate a strong professional identity, genuine commitment to support work and the ability to operate responsibly within a structured environment.

Key responsibilities

  • Provide respectful and person-centred assistance with daily routines
  • Support personal care and everyday living requirements
  • Help maintain the client's independence and established lifestyle
  • Work closely with the client's existing 24/7 support team
  • Assist with work and professional commitments
  • Drive and accompany the client to appointments and activities
  • Support family and personal commitments
  • Provide companionship and meaningful social interaction
  • Follow individual care plans and established support procedures
  • Maintain professional boundaries and confidentiality
  • Communicate clearly with the client and other support team members
  • Record and communicate relevant information when required
  • Use sound judgement when responding to everyday situations
  • Take initiative while working within agreed procedures
  • Adapt to changes in schedules and support requirements
  • Participate in day, afternoon, evening and overnight shifts
  • Complete sleepover duties as rostered
  • Provide support during travel when required
  • Attend training and follow role-specific guidance
  • Maintain dependable attendance and punctuality
  • Contribute to a respectful, safe and positive team environment

Requirements

  • Previous experience in disability support, healthcare, personal care or a related field is preferred
  • Minimum NZQA Health and Wellbeing Level 3 qualification or willingness to work towards it
  • Valid driver's licence is essential
  • Professional and trustworthy approach
  • Strong sense of responsibility and accountability
  • Reliable attendance and consistent work ethic
  • Good communication and interpersonal skills
  • Positive, energetic and engaging personality
  • Ability to maintain professional boundaries
  • Good common sense and practical problem-solving ability
  • Ability to remain calm and level-headed
  • Ability to take initiative and anticipate support requirements
  • Ability to follow care plans and established procedures
  • Ability to work collaboratively within a 24/7 support environment
  • Willingness to perform hands-on support duties
  • Flexibility to work different rostered shifts
  • Availability for afternoon and evening shifts
  • Availability for overnight sleepovers
  • Availability for at least two weekend shifts per month
  • Ability to work approximately 35 hours per week
  • Ability to commit to approximately 2–4 shifts per week
  • Willingness to participate in comprehensive training
  • Commitment to respecting the client's dignity, privacy and independence
  • Commitment to building and maintaining professional trust
  • Overseas applicants requiring employer-supported work visa sponsorship may be considered, subject to eligibility

Visa sponsorship: Accredited Employer Sponsorship provided.

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