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Lodge Manager / General Manager

JobFinder · Invercargill · Full-time

  • Salary: Discussed at interview
  • Location: Invercargill
  • Type: Full-time
  • Visa: Employer sponsored
  • Category: Hospitality

Job description

Hands-on Lodge Manager / General Manager wanted for a small, high-end lodge in New Zealand's deep south.

Key facts first. Full-time, listed under Invercargill. National park setting. Fully restored, back open 1 December 2026. Rooms at launch: ten suites, two log cabins, plus a four-bedroom home for single-group bookings. Nine more suites due October 2027. Land of roughly 32 hectares.

Your day mixes the front door, fireside drinks and busy dinners with budgets, rosters and grounds. Wide decision-making freedom. Owners within easy reach.

Open to applicants in New Zealand, Australia and abroad. Sponsorship of a visa will be considered for the right candidate.

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Key responsibilities

  • Personal hosting of guests, including time spent with them during each stay
  • End-to-end guest flow: before arrival, meals, guided excursions, the exclusive-use house, check-out
  • Service standards set, held and backed up on the floor; team culture and guest feel shaped from welcome to send-off
  • Nine new suites opened and absorbed (12 keys becoming 21); menu and drinks built with the Lodge Head Chef
  • About eighteen multi-skilled staff led at reopening: Lodge Host, Assistant Lodge Manager, Executive Chef, Maintenance & Grounds Supervisor, Housekeeping Manager
  • Hiring, training, rostering and growth of a team that holds up all year
  • Upkeep of lodge, vehicles, cabins, infrastructure, staff quarters, driveways, exclusive-use house, bush and grounds, run to a yearly estate plan for preventive work, presentation and compliance
  • Operating budget and profit owned; occupancy, rate, spend per guest and repeat or direct bookings grown with reservations and finance; weekly trading review; monthly directors' report

Requirements

  • Top-end hospitality leadership, ideally at Lodge Manager, General Manager or senior ops level
  • Strong presence leading in front of guests; real love of hosting people personally
  • Proven money and commercial skills: budgets, forecasts, operating profit
  • Has run teams spanning several hospitality departments
  • Writes and speaks clearly
  • Makes sound calls alone at a remote site, road shut or weather bad
  • Manager's Certificate, or eligible to obtain one before certificated work
  • Clean, full driver licence
  • Highly regarded: luxury lodge, boutique hotel or exclusive-use property experience; an opening, refurbishment or big development; know-how of luxury tourism in New Zealand; remote-site grounds, facilities and infrastructure
  • Must hold, or be able to obtain, legal permission to work in New Zealand

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