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Restaurant Manager

Accredited Employer · Christchurch Central, Canterbury · Full-time

Salary: $29/hr

Job description

Your experience matters. Your professional background should be recognised, verified and connected to the right opportunity. We are seeking an experienced Restaurant Manager to join a busy hospitality operation in Christchurch, New Zealand. This role is suited to a proven hospitality leader who can demonstrate genuine management experience and take responsibility for people, service quality and day-to-day front-of-house performance. The focus is not simply on filling a sponsored vacancy. It is about matching a genuine hospitality professional with a legitimate employment opportunity based on their experience, capabilities and suitability for the position. You will work closely with senior management while leading the FOH team, maintaining service standards, developing employees and helping create an efficient and customer-focused restaurant environment.

Key responsibilities

  • Lead the daily front-of-house operation and ensure smooth service delivery
  • Supervise, motivate and develop a diverse hospitality team
  • Train staff in customer service, operational procedures and service expectations
  • Set clear standards for team performance and professional conduct
  • Coordinate restaurant opening and closing activities
  • Complete cash-up procedures and maintain accurate financial processes
  • Manage bookings, reservations and guest flow
  • Coordinate efficient service during busy and multiple sittings
  • Assist with staff scheduling and roster requirements
  • Work closely with senior management on operational priorities
  • Monitor service quality and address performance issues when required
  • Handle customer feedback and resolve service concerns professionally
  • Build positive relationships with new and returning guests
  • Support initiatives focused on improving customer satisfaction and revenue
  • Maintain a positive, accountable and collaborative team environment
  • Ensure responsible alcohol service and compliance with relevant licensing requirements
  • Identify operational challenges and implement practical solutions
  • Maintain consistency across front-of-house standards and customer experience

Requirements

  • Minimum 2 years' experience in Restaurant Management or a comparable senior hospitality role
  • Demonstrated experience managing front-of-house restaurant operations
  • Proven ability to lead, train and develop hospitality employees
  • Strong understanding of high-volume and fast-paced restaurant service
  • Confident leadership and people-management capabilities
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building skills
  • Professional and mature approach to managing staff
  • Good knowledge of restaurant operating procedures and service standards
  • Understanding of liquor service and licensing compliance
  • Ability to control guest flow and maintain efficient service
  • Strong organisational and time-management skills
  • Ability to make effective decisions during busy service periods
  • Strong problem-solving and conflict-resolution skills
  • Flexible availability for evening and weekend shifts
  • Ability to work a minimum of 30 hours per week across 5 days
  • Genuine hospitality experience that can be verified during recruitment
  • Willingness to provide appropriate evidence of employment history and professional credentials when required
  • Overseas candidates who meet the position requirements may be eligible for employer sponsorship and immigration support

Visa sponsorship: Accredited Employer Sponsorship provided.

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