Venue Manager
Accredited Employer · Windsor, Brisbane QLD · Full-time
Salary: Discussed at interview
Job description
Your next hospitality leadership role should be built on more than a job title. It should recognise your proven experience, leadership capability and professional track record. A genuine opportunity is available for an experienced Venue Manager to join a busy hospitality business in Queensland. This position is suited to a confident operational leader who can demonstrate relevant experience and successfully manage the demands of a high-energy customer environment. Our approach focuses on creating credible connections between verified candidates and genuine employment opportunities. Your employment background, practical skills and leadership experience are key factors in determining whether this role is the right fit for you. As Venue Manager, you will be responsible for bringing people, service and operations together. You will lead your team through busy service periods, build a strong workplace culture and ensure customers receive a consistently positive experience. You will also contribute to the commercial and operational performance of the venue.
Key responsibilities
- Take ownership of daily venue operations and service delivery
- Lead the team with a visible and hands-on management approach
- Coach, support and develop employees to improve performance
- Coordinate staff rosters and ensure appropriate coverage across operations
- Maintain consistent standards of customer service and guest experience
- Monitor food and service quality throughout daily operations
- Manage stock levels, ordering and inventory processes
- Support labour control and other operational efficiency initiatives
- Monitor sales performance and contribute to strategies that support business growth
- Maintain a clean, safe and well-organised venue environment
- Handle customer feedback and operational challenges with professionalism
- Build a positive, accountable and team-focused workplace culture
- Ensure compliance with relevant food safety, workplace health and safety and business procedures
Requirements
- Minimum 3 years of experience in hospitality, restaurant or venue management
- Previous experience leading, supervising or developing hospitality teams
- Strong understanding of high-volume hospitality operations
- Demonstrated ability to maintain high customer service standards
- Excellent communication and interpersonal skills
- Strong leadership and people management capability
- Experience with rostering, staffing coordination and daily operations
- Understanding of stock control, ordering and inventory management
- Ability to work effectively in a fast-paced environment
- Strong organisational, planning and problem-solving skills
- Positive, energetic and hands-on approach to leadership
- Relevant employment history and experience that can be verified
- Ability to provide suitable professional references and employment evidence
- Eligible candidates may be considered for employer sponsorship, where applicable
Visa sponsorship: Accredited Employer Sponsorship provided.
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